Support Center

Contact Us

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

Q: How do I start chatting with a character?

A: Browse the character list, select a character you're interested in, and tap "Start Chat" to begin a conversation.

Q: Can I send images and audio messages?

A: Yes! You can send text messages, images (from camera or photo library), and audio recordings. Use the respective buttons in the chat input area.

Q: How do I block a character?

A: Go to the character's detail page and tap the "Block" button. You can unblock characters from your profile settings.

Q: Can I delete my account?

A: Yes, you can delete your account at any time by going to Profile > Settings > Delete Account. This will permanently remove all your data.

Q: Where is my chat history stored?

A: Your chat history is stored locally on your device. You can view your chat history from the main tab bar.

Q: Why do I need to grant camera/microphone permissions?

A: These permissions are required to enable you to take photos and record audio messages. We only access these features when you actively use them.

Q: How do I report inappropriate content?

A: You can report characters or content through the character detail page. We review all reports and take appropriate action.

Q: Is my data secure?

A: Yes, your data is stored locally on your device using secure storage methods. We do not transmit your personal information to external servers unless required for app functionality.

Getting Started

Download and install the Spice app from the App Store
Create an account or use quick login
Browse available characters from various professional fields
Start chatting with characters that interest you
Send text, images, or audio messages to enhance your conversations

App Features

Chat with AI Characters: Interact with professionals from technology, arts, education, business, sports, fashion, culinary, environment, and architecture fields
Multiple Message Types: Send text messages, images, and audio recordings
Chat History: View and manage your conversation history
Block & Report: Block characters you don't want to interact with and report inappropriate content
User Profile: Manage your account settings and preferences

Technical Support

If you're experiencing technical issues:

Make sure you're using the latest version of the app
Check that your device meets the minimum system requirements (iOS 15.6 or later)
Try restarting the app or your device
Contact us at support@Spice.com with details about the issue

Feedback

We value your feedback! If you have suggestions for improving the app or new features you'd like to see, please email us at support@Spice.com.

Privacy & Terms

For information about how we handle your data, please see our Privacy Policy.

For terms of service, please see our Terms & Conditions.